Sentiment Analysis of Yelp‘s Ratings Based on Text Reviews

نویسندگان

  • Yun Xu
  • Xinhui Wu
  • Qinxia Wang
چکیده

Yelp has been one of the most popular sites for users to rate and review local businesses. Businesses organize their own listings while users rate the business from 1− 5 stars and write text reviews. Users can also vote on other helpful or funny reviews written by other users. Using this enormous amount of data that Yelp has collected over the years, it would be meaningful if we could learn to predict ratings based on review‘s text alone, because free-text reviews are difficult for computer systems to understand, analyze and aggregate [1]. The idea can be extended to many other applications where assessment has traditionally been in the format of text and assigning a quick numerical rating is difficult. Examples include predicting movie or book ratings based on news articles or blogs [2], assigning ratings to YouTube videos based on viewers‘comments, and even more general sentiment analysis, sometimes also referred to as opinion mining.

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تاریخ انتشار 2014